Effective Date: July 3, 2026
Welcome to CEMR (Clinical Electronic Medical Records), a healthcare management platform developed and operated by Pawrat Technologies (“we,” “our,” or “us”). We are committed to protecting the privacy, confidentiality, and security of the information entrusted to us by healthcare providers and their patients.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the CEMR platform, website, and related services.
1. Information We Collect
a. Clinic and Account Information
We may collect information such as:
- Clinic or hospital name
- Business address
- Contact information
- Administrator and staff details
- Email addresses and phone numbers
- Billing and subscription information
b. Patient Information
Healthcare providers using CEMR may store and manage patient information, including:
- Patient names and demographics
- Contact information
- Medical history
- Consultation records
- Diagnoses and treatment plans
- Laboratory requests and results
- Prescriptions and medication records
- Billing and payment information
c. Technical Information
We may automatically collect:
- IP addresses
- Browser type and device information
- Login activities
- System usage statistics
- Error logs and security data
2. How We Use Information
We use information to:
- Provide and maintain the CEMR platform
- Create and manage user accounts
- Enable healthcare providers to manage patient records
- Process subscriptions and payments
- Improve platform functionality and performance
- Provide customer support and technical assistance
- Monitor security and prevent unauthorized access
- Comply with legal and regulatory obligations
3. Data Ownership
All patient records and clinic data entered into CEMR remain the property of the respective healthcare facility.
Pawrat Technologies does not claim ownership of any patient data stored within the platform.
4. Data Security
We implement appropriate technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These measures include:
- Secure cloud infrastructure
- Password-protected accounts
- Role-based access controls
- Data encryption where applicable
- System monitoring and security auditing
- Restricted access to sensitive information
While we strive to protect all information, no method of electronic transmission or storage can be guaranteed to be completely secure.
5. Data Isolation
CEMR operates on a multi-clinic architecture with strict data isolation.
Each healthcare facility has its own secure environment, and no clinic, hospital, or user can access another organization’s data, patients, staff information, or records.
6. Sharing of Information
We do not sell, rent, or trade personal information or patient data.
Information may only be shared:
- With authorized users of the healthcare facility
- When required by law or a court order
- To protect the security and integrity of our services
- With trusted service providers who assist in operating the platform under strict confidentiality obligations
7. Data Retention
We retain information only for as long as necessary to:
- Provide our services
- Fulfill contractual obligations
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
Healthcare facilities may request data export or account closure in accordance with applicable laws and contractual terms.
8. User Responsibilities
Healthcare providers using CEMR are responsible for:
- Obtaining necessary patient consent where required by law
- Protecting login credentials
- Managing staff access permissions
- Ensuring compliance with applicable healthcare and privacy regulations
9. Cookies and Analytics
Our website and platform may use cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Analyze system performance
- Enhance security
Users may manage cookie settings through their browser preferences.
10. Children’s Privacy
CEMR is intended for use by healthcare providers and organizations. We do not knowingly collect information directly from children without the involvement of authorized healthcare professionals.
11. International Data Transfers
Where data is processed or stored outside a user’s country, we take reasonable steps to ensure appropriate safeguards are in place to protect the information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
Continued use of the platform after changes become effective constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
CEMR by Pawrat Technologies
Website: https://cemr.ng
Email: contact@cemr.ng
Phone: +2349161699989, +234 902 932 3509
Pawrat Technologies
Developing innovative technology solutions that transform businesses and communities across Africa.